About CBC

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Coordinated Behavioral Care (CBC) is a not-for-profit organization dedicated to improving the quality of care for New Yorkers with serious mental illness, chronic health conditions and/or substance use disorders. CBC brings together over fifty community based health and human services organizations which provide access to quality treatment, housing, employment and other needed services.

CBC operates two related service entities:

  • A Health Home provides care coordination services to tens of thousands of New Yorkers of all ages, with 50+ community-based care management agencies located in all five boroughs.
  • An Independent Practice Association (IPA) includes a citywide network of New York State-licensed primary care, mental health and substance use treatment services, thousands of units of supportive housing, primary medical, recovery and support services, and assistance with concrete needs such as food, employment and housing.

Impact: CBC

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49 specialized Health Home case management programs for people with serious mental illness, HIV/AIDS and Substance Abuse.
31 Article 32 licensed substance use disorder clinics.
Over 8,000 shelter/supportive housing beds with supportive services.
77 Article 31 comprehensive outpatient mental health clinics
Over 200,000 covered Medicaid lives
68 Article 28 medical clinics

News & Resources

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Jan 15, 2021
“The Future of Telemental Health Is Now”—CBC’s Position Paper (September 2020)
Sep 9, 2020
CBC Anti-Racism Resource Guide
Jun 10, 2020

Letter from the CEO

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I am thrilled to be at Coordinated Behavioral Care (CBC), leading an innovative group of staff and agency partners in this transformative period of healthcare in New York.  As a member-led organization, comprised of the city’s largest health and human services agencies, delivering a vast array of critical medical, behavioral and social services to New Yorkers, CBC is on the forefront of this exciting system transformation.

Not only is CBC one of the State’s largest designated lead Health Homes for adults and children but we are also an Independent Practice Association (IPA) established to ensure long term sustainability of our network members by leveraging collective market strength to become the premier community-based clinically integrated behavioral health care network in New York City.  By doing so, we will have the capacity to take advantage of value based contracting as well as develop innovative care models with DSRIP PPSs and MCOs and better integrate the continuum of behavioral, physical and support services IPA members provide so we can improve the outcomes and lives for individuals we serve.

As we kicked off a new decade, there were many exciting prospects for CBC and the network of community-based behavioral health providers with whom we partner. CBC was hard at work developing a new Strategic Plan (Sustainability, Quality and Innovations) that would position itself—and the behavioral health sector we represent—on a trajectory of steady growth. And then we were all faced with one of the most staggeringly complex and disruptive global events in living memory.

When the COVID-19 pandemic arrived in New York City, CBC was presented with a definitive challenge to deliver on its vision of “integrated, coordinated, individualized and culturally competent care.” This moment of tremendous uncertainty and despair was (and continues to be) met with clear-eyed innovation and unwavering support from our Board, staff, member agencies and network providers, each of whom played a distinct role to ensure the immediate safety and continuity of care for vulnerable populations in the communities we serve. Since last Spring, the network has routinely assembled to aggregate and implement dynamic and fluid guidance regarding best practices at the point of service delivery. All parties continue to leverage the network’s shared knowledge to prioritize and expedite the vaccinations of service providers and recipients. Through it all—and this I am most proud of—the CBC team continued to deliver at an exceptional level, and I am thankful for our staff’s ability to adapt in the face of such adversity. Despite the hardships, CBC remained committed as a philanthropic force for good; in May, CBC staff remotely participated in NAMIWalks, virtually raising thousands of dollars to spread mental health awareness and eradicate stigma. CBC was also invited to join the Institute for Healthcare Improvement Leadership Alliance—a group of leading healthcare organizations invested in Renewing, Restoring and Redesigning for the “New Normal”—a further testament to our ever-growing profile in the field.

The public health crisis was not the year’s only hardship. The pandemic also posed a significant financial burden, while a national movement demanding recognition of and corrective action toward ongoing racial injustices and health disparities among people of color and a contentious national election further exposed the deep divisions in our country. So, while we as a nation, state and city still face enormous challenges, CBC will lead behavioral health provider agencies on the path to a healthier New York with an intentional focus on health equity and racial injustice in our system of care. Though nothing about this year has gone as originally planned, it has served as a welcome reminder of how resilient and dedicated we are to serving the communities we do. Thank you to our Board of Directors—which empowered CBC to make rapid and impactful choices—and a membership network that bent to meet the challenges of COVID-19 but never broke. I am incredibly proud to have not merely worked through this fraught period but accomplished as much as we have, together. I look forward to a brighter, healthier, more hopeful 2021.

Jorge R. Petit, MD