Pamela Mattel, LCSW, is a highly qualified senior leader with 38 years of nonprofit experience, 15 years in executive positions advancing high quality whole healthcare integration and innovation in behavioral healthcare, primary healthcare and housing. Ms. Mattel’s leadership and management has consistently delivered on the promise of quality integrated care, multiplying reach and ensuring financial sustainability.
Ms. Mattel is continually reimagining health care and social services by actively supporting collaboration, incorporating design approaches, leveraging key performance indicators for value based projects and measuring overall impact. She has consistently secured innovative models and programs for complex organizations inclusive of certified community behavioral health clinics, care transitions, technology enabled care and opioid collective impact responses. She has been an active participant in the New York State Medicaid Redesign including DSRIP, numerous health related board memberships and regional efforts.
Ms. Mattel’s mission to inspire and empower change in pursuit of equitable whole person care has been her north star. She graduated from Columbia University with a Master’s Degree in Social Work and holds certificates in several post-graduate programs.
Amanda joined CBC in 2012 to assist in the establishment of CBC’s Health Home, and now directs one of the largest health home in NYS for both adults and children. Under her management, the Health Home has grown to 48 delegated care management agencies currently serving over 17,000 enrolled individuals. Recently, she was nominated and elected to the NYC Metro Seat at the NYS Coalition of Health Homes. She led three complex Health Home activities launching Health Home services for children serving more than 4,000 young people, supporting over a third of HARP enrollment in CBC Health Home, and ensuring Trauma Informed Care, Gaps in Care and individualized technical assistance are at the forefront of CBC’s network service delivery. Under her management, Health Home enrollment for adults has grown significantly, bolstered in part by special initiatives for the Adult Home, justice-involved individuals, and homeless populations.
Prior to CBC, Amanda managed and provided direct service in the areas of behavioral health, inpatient, and community treatment. She also brings extensive insight from managed care organizations, having worked as an administrator in a prominent behavioral health MCO. Amanda has an Advance Certificate in Integrated Primary and Behavioral Health Care from NYU McSilver Institute and has a Graduate Degree from Hunter College School of Social Work. She has presented at NYS Care Management Coalition Conferences and at Hunter College School of Social Work to providers in areas including Primary and Behavioral Health Integration and Introduction to Care Management in Health Homes.
As CBC’s first managed care executive, Diane brings a wealth of knowledge and experience gained from more than thirty years working in the managed care sector.
Diane spent the first 25 years of her career working for managed care plans, developing, and managing provider networks for Medicaid, Medicare Advantage and commercial health plans and negotiating contracts with all types of providers including large hospital systems and IPAs. Diane also has expertise negotiating and implementing value-based payment arrangements.
Most recently Diane had the opportunity to work for The Jewish Board if Family and Children’s services, a large provider of mental health services where she was senior director of managed care. There she gained insight into the behavioral sector and used her vast understanding of managed care to negotiate better reimbursement and contract terms with managed care plans.
In her new position as CBC’s senior vice president, managed care and network development, Diane will have the opportunity to leverage all the experience acquired throughout her career to expand opportunities for CBC’s participating providers.
Gerardo Ramos, MSW, MPA has shown exemplary leadership during his 30 years of non-profit clinical and administrative experience. He is a “hands-on” leader always going the extra mile to achieve success. In his current role, Mr. Ramos focuses on improving systems of care, working collaboratively with member agencies, and championing initiatives across the enterprise with funders and other human service agency partners. He is guided by recovery orientated, trauma informed and person-centered theory. His strong teamwork and customer service skills produce high quality programs. Mr. Ramos also extends himself by training others in evidence based practice models such as Critical Time Intervention (CTI), crisis management, and motivational interviewing. Mr. Ramos begins each day with mission driven enthusiasm and creativity inspiring those around him.
Tracie Jones, LMSW joined CBC in 2016 as the Director of Quality Assurance for the Health Home program where she monitored the quality of care and compliance of care management agencies through the enhancement of policies and procedures, performance improvement plans and training. She then assumed the role of Senior Director, Quality Performance Management overseeing CBC’s full array of service offerings and supporting the CBC IPA toward the goal of utilizing outcome-driven interventions to provide the highest quality of care and leveraging those outcomes to be the preferred behavioral health network in New York City. Tracie earned her Graduate Degree from Columbia School of Social Work and worked in both a clinical and QA/QI capacity for non-profits that primarily serve the homeless population and people with severe mental illness.
Barry Granek, LMHC joined CBC in 2015 and is now the Senior Director for the innovative Pathway Home Program where he has been integral to the development and oversight of this Critical Time Intervention (CTI) adapted program model. Under his leadership, he has rapidly added 6 new teams and targeted additional populations, including the Bronx homeless population and those with criminal justice involvement. He earned his Master’s Degree in Clinical Community Counseling and Post Master’s Degree in Counseling At-Risk Youth at Johns Hopkins University and is a Licensed Mental Health Counselor in New York State.
Melissa Martinez, MS joined CBC in 2015 and is currently the Director of CBC’s Health Home. Over the past three years, she has worked collaboratively to support the expansion of the CBC’s care management network to accommodate the rollout of Health Home Serving Children, Adult Home Plus and Health Home Plus. Prior to joining CBC, Melissa spent nearly ten years in research administration and program development for diverse and underrepresented communities. Melissa holds a MS in Applied Social Research from Hunter College.