Jorge is a public-sector psychiatrist and a veteran behavioral health advocate with years of community-based leadership. Prior to joining CBC, Jorge was the Regional Senior Vice President for New York State for Beacon Health Options and before that was the Founder and President of Quality Healthcare Solutions, a consulting firm that provided training and consulting services for healthcare systems including community-based behavioral health agencies, hospital systems, and local and state regulatory entities. He was the former Associate Commissioner for the Division of Mental Hygiene in the New York City Department of Health and Mental Hygiene.
He is also the coordinator for the Psychiatry and Behavioral Health Program: at Touro College School of Health Sciences/Physician’s Assistant Program conducting basic training as well as an advanced Behavioral Health Seminar and preceptorship for the PA student’s BH Clinical Rotations.
Jorge sits on the board of Primary Care Development Corporation (PCDC) and Mental Health News Education (MHNE) and is an expert advisor to the North East Business Group on Health (NEBGH) Mental Health Task Force as well as serving on the Professional Advisory Committee (PAC) for the Mental Health Association of New York City’s (MHA-NYC). He is a Distinguished Fellow in the American Psychiatric Association; and member of the Committee on Psychiatric Administration & Leadership in the Group for the Advancement of Psychiatry (GAP) as well as many of other organizations.
He is the author of Handbook of Emergency Psychiatry and The Seven Beliefs: A Step-by-Step Guide to Help Latinas Recognize and Overcome Depression.
Since joining CBC in 2014, Mark has played a critical role in managing CBC’s program expansion. He was instrumental in the launch of CBC’s innovative Pathway Home program, which uses the evidence-based Critical Time Intervention (CTI) to engage and effectively transition individuals from intensive behavioral health settings to the community. Under his leadership, this pilot project has now grown to 5 teams covering 4 boroughs and is funded through the NY State Office of Mental Health. He followed the success of Pathway Home with the development of a variety of programs, including the Staten Island CARES Health Home at Risk project which has served over 1,700 clients.
In addition to his work at CBC, Mark regularly teaches a class on Critical Time Intervention at Hunter College and has taught at University College Dublin in Ireland. Throughout his career, Mark has strived to improve the quality of care and outcomes for individuals experiencing social, economic and health-related crises.
Prior to CBC, Mark provided direct clinical care and managed programs in NYC, Manchester, England and Dublin, Ireland with a focus on the homeless, people with serious mental illness, and those with chronic health conditions.
Amanda joined CBC in 2012 to assist in the establishment of CBC’s Health Home, and now directs one of the largest health home in NYS for both adults and children. Under her management, the Health Home has grown to 48 delegated care management agencies currently serving over 17,000 enrolled individuals. Recently, she was nominated and elected to the NYC Metro Seat at the NYS Coalition of Health Homes. She led three complex Health Home activities launching Health Home services for children serving more than 4,000 young people, supporting over a third of HARP enrollment in CBC Health Home, and ensuring Trauma Informed Care, Gaps in Care and individualized technical assistance are at the forefront of CBC’s network service delivery. Under her management, Health Home enrollment for adults has grown significantly, bolstered in part by special initiatives for the Adult Home, justice-involved individuals, and homeless populations.
Prior to CBC, Amanda managed and provided direct service in the areas of behavioral health, inpatient, and community treatment. She also brings extensive insight from managed care organizations, having worked as an administrator in a prominent behavioral health MCO. Amanda has an Advance Certificate in Integrated Primary and Behavioral Health Care from NYU McSilver Institute and has a Graduate Degree from Hunter College School of Social Work. She has presented at NYS Care Management Coalition Conferences and at Hunter College School of Social Work to providers in areas including Primary and Behavioral Health Integration and Introduction to Care Management in Health Homes.
Tracie Jones, LMSW joined CBC in 2016 as the Director of Quality Assurance for the Health Home program where she monitored the quality of care and compliance of care management agencies through the enhancement of policies and procedures, performance improvement plans and training. She then assumed the role of Senior Director, Quality Performance Management overseeing CBC’s full array of service offerings and supporting the CBC IPA toward the goal of utilizing outcome-driven interventions to provide the highest quality of care and leveraging those outcomes to be the preferred behavioral health network in New York City. Tracie earned her Graduate Degree from Columbia School of Social Work and worked in both a clinical and QA/QI capacity for non-profits that primarily serve the homeless population and people with severe mental illness.
Barry Granek, LMHC joined CBC in 2015 and is now the Senior Director for the innovative Pathway Home Program where he has been integral to the development and oversight of this Critical Time Intervention (CTI) adapted program model. Under his leadership, he has rapidly added 6 new teams and targeted additional populations, including the Bronx homeless population and those with criminal justice involvement. He earned his Master’s Degree in Clinical Community Counseling and Post Master’s Degree in Counseling At-Risk Youth at Johns Hopkins University and is a Licensed Mental Health Counselor in New York State.
Scott Pidgeon, MSW, MBA joined CBC in 2018, as the Senior Director of Innovative Programs. Scott currently oversees several of CBC’s innovative, community-based, care coordination programs, such as Bridge Home and the roll-out of CBC’s community hot-spotting programs in Staten Island (HEALTHi) and Manhattan (CORE). He received his Master’s Degree in Social Work at University of Illinois and Master’s Degree in Business Administration from Pace University. He has over 20 years of experience in managed care, behavioral health, and nonprofit senior management specific to process improvement, business efficiencies, managing organizational change, and developing new programs.
Lindsay Donald, MPH joined CBC in 2018 as a Senior Director of Operations and is responsible for streamlining internal operations, integrating cross-functional initiatives, and guiding the planning and implementation of select strategic priorities. Prior to joining CBC, Lindsay worked across hospital, social service, and community-based primary care organizations in roles focused on system transformation, new program development, and bringing strategic vision to operational reality. Most recently, she served as Senior Director of Strategic Operations at OneCity Health, a subsidiary of NYC Health + Hospitals created to lead the administration of the NYSDOH Delivery System Reform Incentive Payment (DSRIP) program on behalf of the hospital system and network of 250 community health and social service partners. Lindsay holds a Master’s in Public Health and Bachelor of Science in Behavioral Neuroscience, both from Northeastern University.
Deeana Dobrer, MS joined CBC in 2016, and currently serves as the Director of SI Programs; managing the SI CARES Health Home at Risk Program and leading the initiative of CBC’s Staten Island community hot-spotting program, HEALTHi. Deeana earned her Master’s Degree in Urban Policy Analysis and Management from the New School University and has over 10 years’ experience in the non-profit sector, focusing her attention on serving at-risk and vulnerable communities, including management experience for services for individuals impacted by Hurricane Sandy.
Melissa Martinez, MS joined CBC in 2015 and is currently the Director of CBC’s Health Home. Over the past three years, she has worked collaboratively to support the expansion of the CBC’s care management network to accommodate the rollout of Health Home Serving Children, Adult Home Plus and Health Home Plus. Prior to joining CBC, Melissa spent nearly ten years in research administration and program development for diverse and underrepresented communities. Melissa holds a MS in Applied Social Research from Hunter College.
Marty Piccochi joined CBC in 2013 as the Information Technology Director, supporting technical components of Health Home Tracking & Billing, CMART Reporting and Top-Down Assignment Files. He earned a B.S. in Data Systems Management and a Minor in Computer Science from PRATT Institute and has over 24 years’ experience supporting technical operations in the health care industry.
Elise Kohl–Grant joined CBC in 2018 as the Director of IT Project Management and supports the IPA’s procurement of a Data Analytics, Technology and Business Intelligence infrastructure toward the goal of clinical integration and quality oversight. Elise previously worked at NYC Department of Health and Mental Hygiene (DOHMH) where she managed a $10M grant to oversee procurement with 10+ NYC Behavioral Health EHR companies and supported 100 community-based organizations to adopt, implement and upgrade their technology. Before DOHMH, she worked at New York eHealth Collaborative (NYeC) as the Manager of Statewide Services where she oversaw operations of the State Health Information Network of New York (SHIN-NY) governance structure across all State RHIOs (QEs). Elise is currently pursuing her Master’s in Business Administration at NYU Stern.
Micaela Mercado, PhD, MSW joined CBC in 2018 as the Director of Program Evaluation and Monitoring. She is currently examining the efficacy of our Pathway Home Program within a value-based environment as well as overseeing several other program evaluations that are underway at CBC. Dr. Mercado conducts evaluation and research in the area of health services with a specialized focus on social determinants of health, behavioral health and health disparities, and development of evidence-based interventions. Previously, she served as the Director of Research and Evaluation for Zone 126 in Astoria, Queens; Senior Research Associate at the McSilver Institute for Poverty Policy and Research at New York University; and Assistant Commissioner in the Division of Mental Hygiene at NYC Department of Health and Mental Hygiene (DOHMH.) She earned her Master’s degree in Social Work from Washington University in Saint Louis, and her doctoral degree in Social Work from the University of North Carolina at Chapel Hill.