In light of the the coronavirus (COVID-19) outbreak’s recent designation as a pandemic, CBC has culled relevant guidance materials from the New York State Department of Health, the Centers for Disease Control & Prevention and the World Health Organization so network agency staff and clients can remain safe and informed, while continuing to provide services with minimal disruption.

City/State/Federal COVID-19 Updates

NYC Dept. of Health & Mental Hygiene

COVID-19 Updates for New York City (as of March 20)

Information for NYC Health Care Providers

Guidance for Home & Community Health Care Workers

UPDATEDGuidance for Healthcare Worker Self-Monitoring & Work Restriction (From March 17th)

Checklist for Providers Managing Clients Suspected to Have Contracted COVID-19


NYS Dept. of Health

Updates on Novel Coronavirus (COVID-19) or call 1-888-364-3065

Healthcare Provider COVID-19 Webinar (Recorded on 3/26)

Updated Interim Guidance: Protocol for COVID-19 Testing Applicable to All Health Care Providers and Local Health Departments (Updated April 26th)

Interim Guidance on Executive Order 202.16 Requiring Face Coverings for Public and Private Employees Interacting with the Public (From April 14th)

Health Advisory: COVID-19 Cases in Nursing Homes & Adult Care Facilities

Health Advisory: COVID-19 Release from Home Isolation

Guidance for Health Homes

Health Home FAQs During COVID-19 (From March 26th)

Guidance for Children’s Waiver Service Providers (Updated March 29th)

Guidance for Children’s Waiver Service Providers Regarding Respite Services

Guidance for the Authorization of Community-Based Long-Term Services & Supports Covered By Medicaid

2020 Medicaid Updates

Medicaid Pharmacy Guidance



NYS OMH Guidance Documents Hub

NYS OMH COVID-19 Disaster Emergency FAQs

NYS OMH Program & Billing Guidance for PROS

NYS OMH Infection Control Guidance for State-Operated Residential Programs (From March 24)

NYS OMH Admissions & Continuity of Care Guidance (From March 20th)

NYS OMH Essential Business Letter (From March 20th)

NYS OMH Letter to Providers (From March 13th)

NYS OMH Guidance for Behavioral Health Programs (Updated March 11th)


National Updates/Policy Guidance

Centers for Disease Control & Prevention (CDC) Coronavirus Resource Hub

Substance Abuse & Mental Health Services Administration (SAMHSA) Guidance & Resources Hub

FAQs for Opioid Use Disorder Prescribing and Dispensing in the COVID-19 Emergency (via SAMHSA) (Updated April 21)

COVID-19 Related Reimbursement Developments (via Ropes & Gray LLP)

American Medical Association’s (AMA) Physician’s Guide to COVID-19

American Society of Addiction Medicine’s (ASAM) COVID-19 Resources


Telehealth Landscape for COVID-19

NYS OMH Guideline for Use of Telephone & Two-Way Video Technology by OMH-Licensed, Funded or Designated Providers & Clients Affected by COVID-19 (Updated March 30th)

NYS OMH Self-Attestation of Compliance to Offer Telemental Health Services (Revised March 30th)

NYS OASAS Guideline for Regulatory Relief for Telepractice Services

NYS OASAS Self-Attestation Form for Providers

Centers for Medicare & Medicaid Services (CMS) Telemedicine Fact Sheet

Centers for Medicare & Medicaid Services (CMS) Telemedicine Frequently Asked Questions

COVID-19 Public Health Emergency Response & 42 CFR Part 2 Guidance (via SAMHSA)

How to Prepare for a Telehealth Appointment/Video Session (via SAMHSA)


General/Other Resources

Taking Care Of Your Behavioral Health: Tips For Social Distancing, Quarantine, And Isolation During An Infectious Disease Outbreak” (via SAMHSA)

Training & Technical Assistance Related to COVID-19 (via SAMHSA)

Resources for Non-Profits and Community-Based Organizations (via New York State Health Foundation)

Mental Health Support New Yorkers Can Access While Staying Home (via ThriveNYC)

Supporting Families During COVID-19 (via Child Mind Institute)

“Feeling Stressed About Coronavirus? Managing Anxiety in an Anxiety-Provoking Situation” (via OMH)

“Building Mental Strength During the COVID-19 Outbreak” webinar (previously recorded via National EAP)

“Coping With Stress During Infectious Disease Outbreaks” flyer (via SAMHSA)

MISCELLANEOUS FACT SHEETS (via Center for the Study of Traumatic Stress)

Taking Care Of Your Family During Coronavirus”

Leaders’ Guide to Risk Communication in the Face of Coronavirus”

“How Healthcare Personnel Can Support Military Families and their Health

“Coronavirus Preparedness & Response: Critical Elements for Business Planning

Helping Homebound Children During The COVID-19 Outbreak”

Mental Health & Behavioral Guidelines for Preparedness & Response to Coronavirus”

•”Psychological Effects of Quarantine During The Coronavirus Outbreak:”

“What Public Health Leaders Need to Know”

“What Health Care Providers Need to Know”

Sustaining the Well-Being of Healthcare Personnel During Coronavirus”

“Taking Care of Patients During the Coronavirus Outbreak: A Guide for Psychiatrists