In light of the the coronavirus (COVID-19) outbreak’s recent designation as a pandemic, CBC has culled relevant guidance materials from the New York State Department of Health, the Centers for Disease Control & Prevention and the World Health Organization so network agency staff and clients can remain safe and informed, while continuing to provide services with minimal disruption.

City/State/Federal COVID-19 Updates

NYC Dept. of Health & Mental Hygiene

General COVID-19 Information for NYC Health Care Providers

NYC COVID-19 Vaccine Finder

Register to attend a COVID-19 Vaccine Community Conversation for discussions about the COVID-19 vaccine, vaccine side effects, who is currently eligible to be vaccinated and how to make an appointment for a COVID-19 vaccine. Experts will be on hand to answer questions.

Register to attend a DOHMH COVID-19 Vaccine Train-the-Trainer event for organizations and partners providing health education and navigation to communities disproportionately affected by COVID-19. These are 60-minute sessions featuring a presentation and Q&A. Expert presenters will share information about the COVID-19 vaccine, COVID-19 vaccine resources and how to respond to community members’ questions about getting vaccinated.

Host a town hall for your organization or request a speaker or other resources. Organizations can submit questions or feedback on the COVID-19 vaccine and vaccine rollout to the NYC Health Department, or request an NYC Health Department speaker to present at an event and share COVID-19 resources.

Share the Introduction to COVID-19 Vaccines video.

NYC Health Department’s guidance on the COVID-19 vaccine, including our What New Yorkers Need to Know about COVID-19 Vaccines FAQ and palm card, and COVID-19 Vaccines: Frequently Answered Questions.


NYS Dept. of Health

Updates on Novel Coronavirus (COVID-19) or call 1-888-364-3065

Guidance for Health Homes

Health Home FAQs During COVID-19 (From March 26th)

Guidance for Children’s Waiver Service Providers (Updated March 29th)

Guidance for Children’s Waiver Service Providers Regarding Respite Services

Guidance for the Authorization of Community-Based Long-Term Services & Supports Covered By Medicaid

2020 Medicaid Updates

Medicaid Pharmacy Guidance



NYS OMH Guidance Documents Hub

NYS OMH O-Agency Link-Outreach-Vaccinate (O-LOV) COVID-19 Vaccination Program

NYS OMH Essential Business Letter (From March 20th)


National Updates/Policy Guidance

Centers for Disease Control & Prevention (CDC) Coronavirus Resource Hub

Substance Abuse & Mental Health Services Administration (SAMHSA) Guidance & Resources Hub

FAQs for Opioid Use Disorder Prescribing and Dispensing in the COVID-19 Emergency (via SAMHSA) (Updated April 21)

COVID-19 Related Reimbursement Developments (via Ropes & Gray LLP)

American Medical Association’s (AMA) Physician’s Guide to COVID-19

American Society of Addiction Medicine’s (ASAM) COVID-19 Resources


Telehealth Landscape for COVID-19

NYS OMH Guideline for Use of Telephone & Two-Way Video Technology by OMH-Licensed, Funded or Designated Providers & Clients Affected by COVID-19 (Updated February 12th)

NYS OMH Self-Attestation of Compliance to Offer Telemental Health Services (Revised March 30th)

NYS OASAS Guideline for Regulatory Relief for Telepractice Services

NYS OASAS Self-Attestation Form for Providers

Centers for Medicare & Medicaid Services (CMS) Telemedicine Fact Sheet

Centers for Medicare & Medicaid Services (CMS) Telemedicine Frequently Asked Questions

COVID-19 Public Health Emergency Response & 42 CFR Part 2 Guidance (via SAMHSA)

How to Prepare for a Telehealth Appointment/Video Session (via SAMHSA)


General/Other Resources

Taking Care Of Your Behavioral Health: Tips For Social Distancing, Quarantine, And Isolation During An Infectious Disease Outbreak” (via SAMHSA)

Training & Technical Assistance Related to COVID-19 (via SAMHSA)

Resources for Non-Profits and Community-Based Organizations (via New York State Health Foundation)

Mental Health Support New Yorkers Can Access While Staying Home (via ThriveNYC)

Supporting Families During COVID-19 (via Child Mind Institute)

“Feeling Stressed About Coronavirus? Managing Anxiety in an Anxiety-Provoking Situation” (via OMH)

“Building Mental Strength During the COVID-19 Outbreak” webinar (previously recorded via National EAP)

“Coping With Stress During Infectious Disease Outbreaks” flyer (via SAMHSA)

MISCELLANEOUS FACT SHEETS (via Center for the Study of Traumatic Stress)

Taking Care Of Your Family During Coronavirus”

Leaders’ Guide to Risk Communication in the Face of Coronavirus”

“How Healthcare Personnel Can Support Military Families and their Health

“Coronavirus Preparedness & Response: Critical Elements for Business Planning

Helping Homebound Children During The COVID-19 Outbreak”

Mental Health & Behavioral Guidelines for Preparedness & Response to Coronavirus”

•”Psychological Effects of Quarantine During The Coronavirus Outbreak:”

“What Public Health Leaders Need to Know”

“What Health Care Providers Need to Know”

Sustaining the Well-Being of Healthcare Personnel During Coronavirus”

“Taking Care of Patients During the Coronavirus Outbreak: A Guide for Psychiatrists