CBC was designated as a Health Home Serving Children program in 2016 and offers care coordination services for children with serious emotional disturbances and/or health care needs. Our approach to care coordination services starts with a specially designed care plan that addresses the unique needs of each child and his or her family, including transitions between child-serving agencies.

CBC has designed its Children’s Health Home Initiative around four key components:


Family-Focused Care

To be effective, care coordination for children leverages the critical role of the family in helping a child attain and preserve good health. By utilizing the Family Network model of case conferencing for high-acuity children, the child’s direct supports are periodically assembled in a structured manner.


Inclusive Care Management

Inclusive care management addresses all of a child’s service, educational and developmental needs. Care management teams are inclusive of children and families, and are dynamically composed to reflect the age and needs of the child.


Citywide, Comprehensive Child-Serving Network

CBC’s CMAs have an extraordinarily robust service network for children that offers specialized medical care, home care for complex children and much more. Children and families with a variety of needs are well-served throughout the five boroughs at programs offering pediatric medical care, mental health treatment, developmental disability services, HIV/AIDS care, family preventive services/foster care and juvenile justice interventions. Our providers also operate food pantries and help our families access Supplemental Nutrition Assistance Program (SNAP) benefits to address food instability. A number operate a range of supportive, affordable community housing for those who are homeless or housing unstable.


Self-Advocacy/Empowerment Focus

Many of CBC’s child-serving CMAs utilize youth and parent support staff. With their unique capacity to share knowledge gained via first-hand experience, these staff guide youth and parents as they access services and advocate for themselves.


These four key components help ensure that children and their families are connected to the appropriate treatment and/or community provider to access needed community-based resources as early as possible. Families receive assistance and training to support their child’s health goals, with a focus on preventive measures to improve long-term health outcomes.